Customer Satisfaction & Protection

Refund & Return Policy

Manufacturing-fault warranty only, third-party tuning reseller terms, and all-sales-final policy for Bailey Performance Parts.

Warranty Coverage — Manufacturing Faults Only

Bailey Performance Parts covers manufacturing faults only. If a product arrives defective or fails due to a manufacturing error, we will make it right — either through a replacement, repair, or refund.

We do not warranty improper installation. Damage or failure caused by incorrect installation, misuse, user error, or any modification outside the manufacturer's instructions is not covered. Please ensure all parts are installed correctly — when in doubt, have a qualified professional handle the installation.

Tuning Products — Third-Party Reseller

Bailey Performance Parts is a third-party reseller of tuning products and ECU files. We do not produce the tunes and we are not responsible for anything that happens as a result of using a tune.

Any tuning-related concerns — including refunds, support, warranty claims, or disputes — are strictly between the customer and the tuning company that produced the file. Bailey Performance Parts is not liable for damages, vehicle issues, or outcomes arising from the use of any tuning product.

All Sales Are Final

Outside of manufacturing-fault warranty, all sales are final. We do not accept returns, exchanges, or issue refunds for any reason other than a verified manufacturing defect.

Please make sure you are ordering the correct part, size, and specification before completing your purchase. If you have questions about fitment or compatibility, contact us before ordering and we'll help you get it right.

Damaged or Defective Items

If your item arrives damaged or defective due to a manufacturing fault, please inspect it upon delivery and contact us immediately. We'll evaluate the issue and, if it qualifies under our manufacturing-fault warranty, make it right through a replacement or refund.

Warranty Refund Processing

If a manufacturing-fault warranty claim is approved, you'll be refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since your claim was approved, contact us at BaileyPerformanceParts@gmail.com.